This Privacy Policy describes how The Arango Group (“we,” “us,” or “our”) collects, uses, and protects information obtained through our website https://thearangogroup.com
(the “Site”) and any forms, chats, or digital services associated with it.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
A. Information You Provide Directly
When you fill out a form, chat with our AI assistant, request a valuation, or contact us, we may collect:
Full name
Email address
Phone number
Property preferences or location interest
Budget and timeline details
Any additional information you choose to share
B. Automatic Information (Analytics & Cookies)
We may collect data automatically when you visit the Site, including:
IP address, browser type, and device information
Pages viewed, time on site, and referring URLs
General location (city/region level)
We use cookies and analytics tools (like Google Analytics and Meta Pixel) to measure engagement and improve performance.
2. How We Use Your Information
We use collected data to:
Respond to inquiries and contact requests
Schedule appointments or property showings
Send market updates or resources if you opt in
Analyze site traffic and improve user experience
Comply with legal or regulatory requirements
We do not sell, trade, or rent your personal information.
3. Lead Forms and AI Chat Submissions
By submitting your contact information, you authorize The Arango Group to communicate with you via email, phone, or SMS regarding real-estate services.
Conversations via chat (including our AI assistant “eVe”) are logged for service quality and may be reviewed internally.
4. Third-Party Services and IDX Feeds
Our Site may display property data sourced through MLS Import, Miami REALTORS® MLS (SEFMLS), and cooperating brokers.
These listings and external widgets may set their own cookies or tracking codes.
We are not responsible for the privacy practices of third-party services. Please review their respective privacy policies.
5. Email Marketing and Opt-Out
If you subscribe to updates or newsletters, you may receive occasional real-estate insights or listing alerts.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly at kevin@thearangogroup.com
.
6. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access or disclosure.
While no online system is completely secure, we use SSL encryption and reputable third-party hosting providers to safeguard your information.
7. Retention of Information
We retain contact and transaction data only as long as necessary to fulfill our business or legal obligations, or until you request deletion.
8. Your Rights
If you are a U.S. resident, you may request to:
Access the personal information we hold about you
Correct inaccuracies
Request deletion of your data
To exercise these rights, email info@thearangogroup.com
.
9. Children’s Privacy
Our Site and services are intended for adults (18+). We do not knowingly collect personal information from minors. If we become aware of such data, it will be deleted promptly.
10. Links to Other Websites
This Site may contain links to external resources (e.g., mortgage calculators, inspection companies, title services).
We are not responsible for their content or data practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.
Continued use of the Site after changes indicates your acceptance of the updated policy.
12. Contact Information
For questions about this Privacy Policy or data practices, please contact:
The Arango Group
Kevin Arango, P.A. | Real Broker LLC
📍 Miami, Florida
📞 (305) 290-1211